Crusade-3.0 Curved Treadmill

Cardiovascular Equipment Warranty

PLEASE READ THESE WARRANTY TERMS AND CONDITIONS CAREFULLY BEFORE USING YOUR A FITNESS TOOL PRODUCT. BY USING THE EQUIPMENT, YOU ARE CONSENTING TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE WARRANTY TERMS AND CONDITIONS, PLEASE DO NOT USE YOUR PRODUCT AND RETURN YOUR PRODUCT TO A FITNESS TOOL. PLEASE SEE OUR RETURN POLICY FOR DETAILS AND/OR ADDITIONAL RETURN REQUIREMENTS.

Kreative Enterprises (“A Fitness Tool”) warrants all new A Fitness Tool Products to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify A Fitness Tool or authorized A Fitness Tool Distributor within 48 hours after the date of discovery of any nonconformity and make the affected product available for inspection by A Fitness Tool or its service representative. A Fitness Tool’s obligations under this warranty are limited as set forth below.

Limited Warranty

Warranty Periods and Coverage (COMMERCIAL USE)

Warranty Periods and Coverage (PRIVATE, CONSUMER CUSTOMERS AND NON-BUSINESS)

 

Limited Extended Warranty and Coverage

To the extent the original purchaser purchases a limited extended warranty for Cardiovascular Products as set forth in a signed Product Quote that has been accepted by A Fitness Tool, then such limited extended warranty (i) shall only apply to Mechanical, Electrical parts and Product Labor, if applicable, (ii) shall commence on the invoice date of the original purchase, (iii) shall replace, and not be in addition to, the warranty periods for Mechanical and Electric parts and Product Labor set forth above (e.g., the standard warranty period and the extended warranty period shall NOT be cumulative), (iv) for SF Storm cardio, shall be subject to the original use-based warranty and shall not extend beyond 5000 hours, and (v) shall be subject to all the terms and conditions set forth herein.

In no event shall any limited extended warranty apply to the following parts:

• High Wear Console Items, including: Headphone Jacks, and USB Connectors

• Third Party Television Receiver and/or Media Receiver Boxes (Set Top Boxes)

• Batteries, Non-integrated Receivers, Non-integrated PVS, Cache Servers, and Controllers

Conditions and Restrictions

This warranty is valid only in accordance with the conditions set forth below:

1. The warranty applies to the A Fitness Tool product only if:
1. it has been serviced by a A Fitness Tool Authorized Service Provider and/or A Fitness Tool Certified facility staff.
2. it remains in the possession of the original purchaser and proof of purchase is demonstrated;
3. it has not been subjected to accident, misuse, abuse, improper service, or non-A Fitness Tool modification; and
4. claims are made within the warranty period.

2. This warranty does not cover damage or equipment failure caused by electrical wiring not in compliance with electrical codes or A Fitness Tool’s specifications as detailed in the product documentation, or failure to provide reasonable and necessary maintenance as outlined in the product documentation. A Fitness Tool is not responsible for Internet connectivity to its products. This restriction applies to services, such as those provided by an Internet service provider (ISP), and also to hardware related to Internet connectivity, such as Ethernet cabling, routers, servers and switches.

3. A Fitness Tool television receivers are designed to meet the standards available as of March 1, 2016. Not all features are available depending on the country, area, broadcaster, or service provider. A Fitness Tool is not responsible for changes in global broadcast standards, or for signal quality of television, video, audio, or other media supplied to its products. Compatibility with future services is not guaranteed. Such hardware can include (but is not limited to) audio, video, and radio-frequency (RF) cabling, connectors, receivers, modulators, combiners, distribution amplifiers, splitters, and so on.
4. A Fitness Tool cannot guarantee that the heart rate measurement system on its products will work for all users in all instances. Heart rate measurement accuracy varies based on a number of factors, including the user’s physiology and age, the method in which the equipment and the heart rate measurement system is used, external interference, and other factors that may influence heart rate acquisition and processing.
5. A Fitness Tool does not warranty the work or product of third party companies (e.g., head end systems, low voltage wiring, etc.).
6. Moving parts bolted to the structural frame are not included in the “Structural Frame” warranty (e.g., moving arms, seat and back pad assemblies, cross ramp assemblies, position adjustments, etc.).
7. All terms of coverage under this commercial warranty remains the same regardless of where the equipment is installed or used, including commercial cardiovascular products sold into a residential (home) environment.

This Limited Warranty shall not apply to:

1. Software updates;
2. Software defects that do not materially and negatively affect the exercise functionality of the product under normal use conditions at the time of installation;
3. Consumable goods or cosmetic items of the product, to include all plastic or painted surfaces, the exterior of which has been damaged or defaced as a result of abuse, misuse, accident, improper service or installation, mishandling or modification in design or construction not authorized by A Fitness Tool; including, without limitation, use or incorporation of any non-OEM (Original Equipment Manufacturer) replacement parts;
4. Cosmetic, structural, or functional damage (including rust, corrosion and unusual wear) caused by failure to follow the maintenance procedures described in the product documentation;
5. Repairs performed on A Fitness Tool equipment missing a serial number or with a serial tag that has been altered or defaced;
6. Service calls to correct installation of the equipment or instruct owners on how to use the equipment;
7. RFID tokens;
8. Cable raceway systems;
9. Pickup and delivery involved with repairs; or
10. Any labor costs incurred beyond the applicable labor warranty period.

Disclaimer and Release

The limited warranties provided herein are the exclusive warranties given by A Fitness Tool Tech and supersede any prior, contrary or additional representations, whether oral or written. ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT APPLY TO ANY PARTS DESCRIBED ABOVE ARE LIMITED IN DURATION TO THE PERIODS OF EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PARTS. A FITNESS TOOL HEREBY DISCLAIMS AND EXCLUDES THOSE WARRANTIES THEREAFTER. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. A FITNESS TOOL ALSO HEREBY DISCLAIMS AND EXCLUDES ALL OTHER OBLIGATIONS OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY PRODUCT, INCLUDING BUT NOT LIMITED TO: (A) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF A FITNESS TOOL OR ITS SUPPLIERS (WHETHER ACTIVE, PASSIVE OR IMPUTED); AND (B) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR DAMAGE TO ANY EQUIPMENT. This disclaimer and release shall apply even if the express warranty set forth above fails of its essential purpose.

Exclusive Remedies

For any product described above that fails to conform to its warranty, A Fitness Tool will provide, at its sole discretion, one of the following: (1) repair; (2) replacement; or (3) refund of the purchase price. A Fitness Tool Limited Warranty service may be obtained by contacting the authorized A Fitness Tool office or Distributor from whom you purchased the item. A Fitness Tool Tech compensates A Fitness Tool Authorized Servicers for warranty trips within their normal service area to repair commercial equipment at the customer’s location. You may be charged a trip charge outside the service area. THESE SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF THE BUYER FOR ANY BREACH OF WARRANTY.

Exclusion of Consequential and Incidental Damages

A FITNESS TOOL AND/OR ITS SUPPLIERS SHALL HAVE NO OBLIGATION OR LIABILITY, WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE, OR IMPUTED NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE, FOR DAMAGE TO THE EQUIPMENT, PROPERTY DAMAGE, LOSS OF USE, REVENUE OR PROFIT, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, ADDITIONAL COSTS INCURRED BY BUYER (BY WAY OF CORRECTION OR OTHERWISE) OR ANY OTHER INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. This exclusion applies even if the above warranty fails of its essential purposes and regardless of whether such damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary from one jurisdiction to another.

Complete this portion and keep for your records.

Purchased from:        __________________________________________________

Example: Distributor OR A FITNESS TOOL

Phone number:          __________________________________________________

Example: Distributor OR A FITNESS TOOL

Product/model:          __________________________________________________

Example: AMT 885 or EFX 883

Serial number:           __________________________________________________

The serial number is found on the shipping container.

Effective: ___ April, 2019

Commercial Cardio Warranty | 36286-117, ENU © 2019 A Fitness Tool Incorporated | 1^st July 2018

Replacement is acceptable only under following conditions:

• Manufacturing defect
• Damaged at the time of delivery
• Wrong goods delivered
• Wrong Quantity

Replacement: If the goods delivered are damaged due to above mentioned points, the User can send photographs of the goods on email id support@afitnesstool.com within 48 hours of delivery. Only after A Fitness Tool’s team is satisfied replacement shall be made.
Replacement can be refused if:
Each item can only be exchanged once. No cash refunds are permitted. 
Replacement will be initiated only upon receiving the goods. Please allow one to three weeks from the day we receive the goods for your replacement request to be processed. You will be contacted once your replacement is complete. 
Please note that we do not offer exchanges or refunds on any sale goods. 
If you have any questions or complaints regarding the goods , please email us at support@afitnesstool.com
After approval, pickup of the goods will be arranged through our courier partners.
Please keep the goods ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit.
Please take care of the following points, while packing your goods for Pickup -

• Should be packed properly to avoid any damages during transit
• Goods should not be used/altered/ tampered
• Keep original price tag & packing intact 

Once verified by the A Fitness Tool’s team the goods will be replaced and will be delivered back to you.

Please note that replacement will depend upon the stock availability of goods. If replacement is not possible due to non- availability of stock then other goods of the same value will be delivered to you.

Shipping Policy
We ensure timely delivery of the goods. So once you have placed an order, be rest assured as we will look after everything. Also, timely delivery of the order is our utmost priority however, actual delivery depends upon availability of the goods, your shipping address, etc. We have collaborated with top Courier to assure that you receive your order on time. If you have any questions during the process, feel free to reach our customer support.

Purchases are shipped from our factory / warehouse in Mumbai by courier. Please allow following number of days from receipt of your order.

Delivery for Prepaid Orders:
7 to 8 working days for Mumbai.
10 to 12 working days may be required for places outside Mumbai.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@afitnesstool.com. Please note that returns will need to be sent to the following address: afitnesstool.com/pages/returns-refunds

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@afitnesstool.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@afitnesstool.com.